Payment Security at szarlowska.com – Your Purchases Fully Protected
At szarlowska.com, ensuring safe and convenient shopping is our priority. We collaborate with the renowned payment operator PayU, which guarantees the highest security standards and full compliance with Polish and EU laws. Below are the details of how your transactions are protected.
1. State-of-the-Art Transaction Security Technologies
PayU uses advanced technological solutions to ensure the security of every payment:
- PCI DSS Level 1 Certification – PayU’s system meets the highest security standards for handling payment card data (Payment Card Industry Data Security Standard). This ensures that your payment card data is processed and stored securely, in compliance with international requirements.
- SSL/TLS Encryption – All data transmitted between your device, szarlowska.com, and PayU’s system is encrypted using SSL/TLS protocols, preventing unauthorized interception.
- Payment Data Tokenization – Your card details are replaced with a unique token, minimizing the risk of unauthorized access.
2. Legal Compliance
Our payment processes are conducted in accordance with applicable national and EU regulations to ensure customer protection:
- PSD2 Directive (Payment Services Directive 2) – PayU complies with the EU directive regulating the payment services market in Europe. Under PSD2, every transaction undergoes Strong Customer Authentication (SCA), ensuring both technical and procedural security.
- GDPR (General Data Protection Regulation) – Personal data of our customers is processed in accordance with the Regulation (EU) 2016/679 of the European Parliament and the Council. Your data is protected against unauthorized access, and both PayU and szarlowska.com implement organizational and technical measures to ensure its confidentiality.
- Polish Payment Services Act of August 19, 2011 – The payment services offered in our store comply with Polish law, ensuring transparency and financial security for every transaction.
3. Buyer Protection Program and PayU Support
To provide an even higher level of security, PayU offers additional solutions:
- Buyer Protection Program – If a purchased product does not arrive or does not meet your expectations, you can file a complaint under the Buyer Protection Program (BPP). In justified cases, a refund may be issued. Details of the program are available on PayU's website.
- 24/7 Transaction Monitoring – PayU's system operates continuously, monitoring and analyzing every transaction. Suspicious activities are immediately detected and blocked.
4. Secure Payment Methods at szarlowska.com
We ensure that every customer has access to flexible and secure payment methods. In our store, you can choose from:
- Payment by card – Visa, Mastercard, American Express – with full PCI DSS security.
- BLIK – Quick and secure payments directly from your phone.
- Online bank transfers – Direct connection with your bank through the PayU system.
- Installment payments – The option to split payments into convenient installments.
Each of these methods complies with legal requirements and the highest safety standards.
5. Security Guarantee at szarlowska.com
Szarlowska.com takes all organizational and technical measures to ensure complete shopping security. Our data protection policies and partnership with PayU allow us to offer services of the highest quality.
Legal Basis for Our Activities:
- GDPR (Regulation (EU) 2016/679 of the European Parliament and the Council) – Protection of customers' personal data.
- Act on the Protection of Certain Consumer Rights of May 30, 2014 – Rules for distance selling.
- PSD2 Directive (Directive (EU) 2015/2366 of the European Parliament and the Council) – Regulations on payment services.
All transactions on szarlowska.com are monitored, and your data – both personal and payment-related – is processed in compliance with applicable law and the highest security standards.
If you have any questions regarding payment security, feel free to contact us via the contact form or directly with the payment operator PayU.
Thank you for your trust, and happy shopping!